Training course «How to keep clients on incoming call?»

The Academy of Real Estate (ARE) and PROEstate Events, supported by the Russian Guild of Property Managers and Developers, are announcing the training course
«How to keep clients on incoming call?»

Academy of Real Estate (ARE) – is the core training and knowledge center for real estate market professionals. ARE Certificate is recognized by our world-acknowledged partners: IREM, CCIM RICS, BOMA.

Date: June 20, 2019
Time: 10:00 – 18:30
Registration: 09:30
Venue: Workki City
Address: Moscow, Presnenskaya emb., build.12, 18th floor

Seminar instructor:

Maksim Solntsev, business-coach, expert for sales and marketing development
Head of consulting company «Solntsev and partners», has completed more than 50 projects;
Sales expert in development, has participated in 9 integrated consulting projects in development;
Business-coach, has done over 30 business-trainings for developers and RE agencies.
Target audience of the seminar: Sales specialists of new residential property.

The course idea is:

  • To motivate sales specialists to handle incoming calls more effectively;
  • To give technologies and tools to convert successfully Incoming call -> Meeting;
  • To train sales specialists to use new skills in practice.

What you will learn:

  • How and what to tell the client to motivate him to visit sales office;
  • How to set up the meeting in the office;
  • How to deal with contradictions and hardball questions from clients (price, project handover schedule);
  • Study speech modules for more efficient work;
  • Make individual skills development plan for advantageous incoming calls handling.

How do you study:

  • Game mode seminar with 70% practice time;
  • You get materials from the instructor, listen to the presentation and make notes in workbooks;
  • Practice new skills alone and in teamwork, complete individual test;
  • Listen and analyze recorded calls;
  • Analyze records from the teamwork and practical exercises.
  • After the course all participants will get ARE certificate.

Dmitry Ryzhanov
8 (495) 651-61-05, ext. 310